For inquiries, please contact:
Sales@bexel.com
(800) 842-5111
(818) 841-4800
Fax:(818) 841-8539
2701 N. Ontario Street
Burbank, CA 91504
 
 
Our Guarantee

Broadcast Video Gear offers a 72 hour/ 3 business day inspection period upon receipt of your purchase. If for any reason you are not satisfied with your purchase, please contact us within your 72 hour inspection period to notify us of the return. It is our commitment that your are satisfied with your purchase and that is why we offer you more check out time than any of our competitors in the industry. Our qualified engineering staff with inspect and service all in stock gear prior to receipt by you, the buyer.

Items that include a 30 day warranty will be noted at time of purchase. Warranty repairs are made at our Burbank location and BVG will pay for return shipment. Exclusions from warranty include camera blocks and VTR heads. These conditions should be evaluated under your initial 3 day inspection for satisfaction.

Optional Sony Service Contracts are based on a minimum 2 year term and are priced on a depot service. You would ship the unit to the closest Sony Service Center and Sony will pay for return shipping. The contract covers all services for your unit, parts and labor, and is priced based on an estimated usage of hours per year. Should you grossly exceed the usage of hours for your contact, Sony may reevaluate your charge for the second year. Should Sony not be able to ship your unit back within 8 business days, you will be offered a free rental unit until your unit has been repaired.

"Our Terms and Conditions"

All gear is sold on a prepaid basis. Funds are held in escrow during the inspection period and dispersed after inspection has closed. All gear is subject to prior sale without a 15% non-refundable deposit. Balance on deposits are due with in 14 days. All sales are subject to a 3 business day inspection period and become final upon acceptancce of the equipment and/or expiration of the check out period. Items are not returnable after the inspection period. Shipping is FOB Burbank, CA. unless otherwise specified.

Payments accepted include*: cleared personal/company check, wire transfer, COD-Certified Funds, Visa, MasterCard, Discover, or American Express.
*Wire transfer required for all international sales